Bank holidays
Bank-holiday rates apply on official bank holidays in England. Bank holiday nights start at
£60, with the same
£25 per extra pet per night. I will tell you exactly which of
your nights I am treating as a bank holiday when I quote, so it is settled before you
agree to anything.
Beyond my usual area
Drop-in visits run within about five miles of York and overnight stays reach up to
about fifteen miles. There is no travel surcharge. Further out
than that, ask anyway. Whether I can take it depends on what else is in the diary that
week.
How paying works
Once we have met and we both want to go ahead, the payment is set up on your own booking
page. The agreed deposit secures the booking, and the balance is asked for on its own
date, which you can see from the start. Pay when it suits you on the day it falls due, and
I never handle your card details.
Why I meet everyone first
Because I would like to meet your dog or your cat before I promise them a fortnight of my
time. The introductory visit happens at your house, it takes about half an hour, and it is
free. It is also the only way I can tell you properly whether I am the right person for
them, and it is when I meet them and find out how their day already works.
If plans change
Cancel more than two days before the booking starts and there is nothing to pay. Cancel
inside that, and the deposit is what you lose. I don’t charge the rest of the booking on
top. If I have to cancel, you get everything you have paid back in full.
The terms we agree before your first booking